Senior Project Manager

Location: Burlington, Vermont
Posting Date: 03.01.10

Overview

Award-winning Burlington, Vermont-based interactive studio is looking for a Senior Project Manager to join our growing team.

Candidate must be detail oriented and have a minimum of three years project management experience within an agency environment. You will lead or participate in client meetings/project discovery and work with other team members on developing budgets, schedules, resource allocations, project plans etc. You will also be required to plan, manage and report on the status, budgets and milestones for all project phases along with maintaining client extranets.

This position requires excellent organizational, interpersonal and communication skills. You must be able to prioritize and multi-task. You will work closely with all members of our internal team, and with our client teams, to identify additional opportunities and build relationships–managing team and client expectations. This requires a demonstrated mix of balancing scope, time, cost, risk and quality while maintaining a positive environment that promotes a high performance team and manages the client relationship and expectations.

The Project Manager has an expert understanding of project management approaches to managing complex, multiphased projects and the flexibility to lead multi-disciplinary teams to deliver integrated digital solutions. Additional responsibilities include defining a project approach, developing an associated project plan, ensuring that profitability objectives are met, and identifying opportunities to grow current business engagements.

Responsibilities

Manage and deliver multiple projects simultaneously on-time and on-budget.
Actively provide strategic insight and direction into developing innovative solutions for our clients as well as tactically managing the day-to-day project operations and communications.
Independently and actively manage all aspects of the project: Scope, issues/risks, schedule, budget, quality, communication, team and client relationships on a daily basis. The Senior Project Managers abilities in managing these key aspects of a project are highly sophisticated for projects complex in nature.
Lead the project team to accurately scope work and define/leverage the appropriate project delivery methodology for a clients' specific needs. Manage projects and teams to approved budgets.
Identify effective staffing for project needs and maximize the efficiency and optimization of the team.
Establish and build professional relationships with clients at all organizational levels while ensuring ongoing client satisfaction. Balance the focus of communication between building a strategic client partnership and providing key client stakeholders/decision-makers with day-to-day project contact.
Work closely with the client and internal teams on an ongoing basis to ensure project requirements are clearly defined, met and understood. Oversee the development of project deliverables and ensure they are aligned with project goals. Clearly represent the team's consensus in all client communications.
Lead, motivate and foster coordination across the project teams to develop an integrated digital solution.
Ensure the team consistently meets and/or exceeds the client's expectations and that the client approves & sign-offs on all major deliverables.
Prepare and maintain project documentation: project plan, project charter, status reports, risk assessment plans, change requests, and resource requests.
Responsible for the project administration such as project setup, ongoing project financial analysis, time and expense approval, internal weekly status reports, project extranet usage, and client invoicing approval.

Qualifications

Minimum 3 years of agency project management experience in managing complex website design, internet development and/or software & system development.
Successfully managed projects in an agency environment through the entire development lifecycle from requirements definition to system deployment.
Expert knowledge of Project Management principles, methods & techniques: Scope management, risk/issue management, change management, team communication, cost management, project planning, financial (budgeting, forecasting, tracking, reporting).
Experience and knowledge with systems development methodologies and toolsets, such as Agile, Waterfall, etc.
Experience in identifying which delivery methodology is applicable to each client's situation, as well as, adapting the methodologies where necessary.
Ability to effectively balance longer-term strategic issues with day-to-day tactical project issues.
Provide high levels of client satisfaction during delivery.
Experience leading and motivating a cross-functional project team within budget and schedule constraints while meeting or exceeding client's expectations.
Knowledge of our capabilities and ability to determine how these services can benefit our clients.
Knowledge of all facets of interactive development including strategies, design, implementation, and user adoption.
Knowledge of user experience and research methodologies and how it drives technology.
Working knowledge of MS Project and Microsoft Office.
Experience managing a variety of solutions involving Web application development, Flash, creative/user experience design and marketing strategy, preferable.
Highly developed communication, presentation, leadership, facilitation & negotiation skills.
Highly organized.
Flexible, ability to adapt to unique situations and projects.
Able to thrive in a changing, dynamic environment.
Professional, high degree of diplomacy and business acumen.
Requires a Bachelors Degree with business experience; MS and/or MBA a plus.
PMP certification, desirable.

About Tag New Media

Tag New Media is an award-winning digital creative studio. We're all about talented people, big ideas, innovative design and the creative use of technology.

We make online experiences that are intuitive, engaging and extend our clients' brands online.

We offer an open and flexible team environment, centrally located in beautiful downtown Burlington, VT. Excellent full-time benefits, including health insurance and retirement plan. EOE.

Location

No Telecommuting, this job is located at our Burlington, Vermont studio.